all morning. texas congresswoman sheila jackson lee was at a town hall meeting. she was supposed to be listening in and directing with constituents. steve: when tracy miller, a cancer survivor, ask the question, in the middle of the question, the commerce woman took a phone call -- the commerce woman took a phone call -- the congresswoman took a phone call. >> she is not even listening. >> seriously? brian: we spoke to tracy miller earlier this morning. alisyn: tell us what the mood was as this was happening. >> people in the room were upset that she was taking a phone call. the lady behind me told cobbers woman jackson lee that she was being very rude -- told congresswoman jackson lee that she was being very rude. she snapped back at the elementary she said she could multitask. -- south back at the woman. she said she could multitask. steve: she said the reason she was on the phone was because she had called into a health-care hot line to ask for an answer to question. does that sound right to you? did it seem like she called into the hot line to ask a question? or was she taking a

town hall moment. sheila jackson-lee, while a woman is pouring her heart out about health care, takes a phone call. we'll show you the video when we come back. bicycle, i've missed you. gathering dust, as pollen floats through the air. but with the strength of zyrtec ® , the fastest, 24-hour allergy relief, i promise not to wait as long to go for our ride. with zyrtec ® i can love the air ™ . when morning comes in the middle of the night... rooster crow. ...it affects your entire day. to get a good night's sleep, try 2-layer ambien cr. the first layer dissolves quickly to help you fall asleep. and unlike other sleep aids, a second dissolves slowly to help you stay asleep. when taking ambien cr, don't drive or operate machinery. sleepwalking, and eating or driving while not fully awake with memory loss for the event as well as abnormal behaviors such as being more outgoing or aggressive than normal, confusion, agitation and halluciations may occur. don't take it with alcohol as it may increase these behaviors. allergic reactions such as shortness of breath, swelling of your

of video of sheila jackson lee. what is this? >> well, we found some video. got that elvis hair. >> a hair cut might be nice. that would be one step in the right direction. >> sheila jackson lee is having a town hall meeting. she is sitting there talking on the phone. a person is asking her a question. this is like what seems like the beginning of this thing. believe it or not, we are watching her on the phone, right? there is a woman asking her a question about health care. it seems on its face to be very -- well, yeah. thanks, angie. rude. i am trying to find the words. >> rude, awkward? >> it is not awkward. i tell this to my kids all the time, stop texting or get off the phone when your mother or father or an adult is talking to you. that's not something you want to do. at the very least, its improper telephone etiquette. >> what was the question? what's the full scoop? >> the question doesn't come into play. it was a fair question that was being asked of her of someone who wanted to know more about health care and was asking her a question about how much it is going to cost